At RTK Kadamb, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping process, timelines, and related terms.
1. Shipping Locations
We currently ship within India.
If you wish to place an order from a location not listed, please contact us at (+91) 9887 00 7635 to check for availability.
2. Order Processing Time
Orders are typically processed within [2 business days] after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Standard delivery times range from [3-7 business days], depending on your location.
Delivery times may vary during peak seasons, holidays, or due to unforeseen circumstances.
4. Shipping Charges
Free Shipping: Orders above ₹ 2500] qualify for free shipping.
Standard Shipping Charges: A flat fee of ₹50 will be applied to orders below the threshold.
5. Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email or SMS.
You can use this tracking number to monitor your shipment status on the carrier’s website.
6. Unsuccessful Deliveries
If delivery is unsuccessful due to incorrect or incomplete address details, re-shipping charges may apply.
In case of failed delivery attempts by the courier, the package may be returned to us. We will contact you to arrange redelivery.
7. Damaged or Missing Items
If you receive a damaged package or find missing items, please notify us within [48 hours] of receiving your order.
Provide photos of the package and product to facilitate resolution.
8. International Shipping
Currently, we do not offer international shipping. For inquiries about international delivery, contact us at (+91) 9887 00 7635
9. Contact Us
For any shipping-related questions or concerns, please reach out to us at:
